Cases can be assigned to investigators automatically, based on preset criteria, or manually by an investigation manager or supervisor.
Conduct better fraud investigations with logical workflow rules that keep investigations on track and ensure nothing falls through the cracks. Every step is tracked and recorded in the centralized case file for easy collaboration and reporting.
Create professional case reports with the click of a mouse. There’s no need to gather information from multiple documents and files. All the relevant information already entered in the case file is filtered into a pre-formatted Word document that can be shared automatically or sent by email.
Get the information you need to manage fraud risk and implement fraud prevention and program integrity programs. By studying trends and analyzing investigation data, your team gains an understanding of vulnerabilities and areas that need improvement.
Claimscart’s mobile-friendly interface ensures investigators can access case files from anywhere with an internet connection, saving travel time and providing real-time status updates to stakeholders.
Collaborate with other team members in real time. Each team member can be granted access to case information based on their assigned role.
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